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ERP Implementation :

Standardization, real-time monitoring and consolidation are the driving influences for ERP-led transformation.

 

Organizations expect a lot from today’s Enterprise Applications Systems – and rightly so. The market trends have been driving this and the environment which is influencing the scenario of single ERP vendor, less customization, more frequent upgrades, integrated modules, web services, vendor consolidation and outsourced support and hosting etc. These disruptive trends revolve around the Organizations’ requirements to:

 

 

At e.Soft, we take cognizance of the following areas of concern while proposing an ERP implementation solution to our customers

 

Process Excellence

 

 

Increased Insight

 

 

Smarter Deployment, Reduced TCO

 

 

e.Soft is uniquely positioned to bring transformation in the customer organization’s business, IT and operations.

 

CRM/SAP :

In today’s world, getting new customers and retaining the existing customers have become very challenging. Customer facing aspects involve complex sales, marketing and service processes that need to be managed optimally in order to grow business. Customer Relationship Management (CRM) systems that enable these processes are required to be implemented in a way that helps customers receive faster return on their investment. Since the CRM systems manage customer facing aspects of the business, it is very critical that the changes these systems bring are adopted rapidly by the employees and the customers.

 

e.Soft's CRM professionals have spent many years with multiple SAP/Oracle customers in defining and implementing their CRM strategy. With e.Soft involvement, not only these customers have been able to speed up the roll out and record some of the highest user adoption rates, they were also able to achieve their overall business goals in time.

 

e.Soft's CRM team is well versed with business, process, technical and user aspects of CRM implementations. Years of diverse CRM experience of our professionals covers the whole spectrum of CRM. e.Soft professionals have made multiple customers successful with their SAP CRM implementations. We cover all stages of CRM implementation, right from defining the business and CRM strategy to defining the solution, designing the solution, validating the solution, end user roll outs and application adoption monitoring.

 

Whether it comes to SAP Sales, Marketing or Call Center implementations, customers look to e.Soft as one of their most trusted experts and advisors.

 

In order to make customers successful, e.Soft offers the following services for SAP CRM implementations:

 

 

Depending upon customer development needs, we offer the convenience of off-shore development through our Solution Center in India.