Quality is a factor that is today taken as assumed. But, at e.Soft, we do not take anything for granted. We are committed to creating value for customers through our Information Technology services and products, and we assure this through the quality systems that we have built into our organisation. e.Soft subscribes a quality management system in line with ISO 9001.
This is the way in which we have built global quality:
- We have evolved quality measures for all life-cycle phases of services and products.
- We have set up systems, procedures and standards to minimize errors, defects and rework, and to continually improve quality levels.
- We make decisions based on quality considerations.
e.Soft adapts its processes to match each client’s organizational needs and the specific project requirements. Different teams work sequentially or concurrently on discrete parts of the project throughout the development process.
Establishing a phased approach allows for greater communication between all concerned, and provides periods of review to ensure product formation is on track. We firmly believe that quality products are not obtained with testing alone, but must be supported by a sound quality process that allows a diverse team to efficiently identify, design and track hundreds of individual tasks to completion.
The phased approach is designed to support the entire product life cycle, from inception, design, development, and product rollout, through updates and support. Mature companies may require only a subset of our services to support a specific product objective. These contract services are an effective way to jumpstart a new business and work closely with our clients to help train and transition an internal team when it makes the most business sense.
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