Customer Service Agent

Post : 01 | Experience : 2-4 years
Job Location : Goregaon (West)

Job Type : Permanent

Responsibilities and Duties:

    • Proven customer support experience.
    • Should have atleast 2 years of experience working on US process.
    • Excellent interpersonal and written and oral communication skills.
    • Ability to effectively work with a team
    • The candidate will have to work on US east coast time and the expected working time would be from 8:00 PM to 5:00 AM.
    • Willing to work in night shifts.
    • Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
    • Possession of interpersonal skills to be able to relate cordially with different classes of people
    • He/she should be open minded and enthusiastic towards excellence.

    Notice Period : 15 / 30 days

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