E.SOFT TECHNOLOGIES AI TEAM

AI CASE STUDIES: REAL PROJECTS, REAL RESULTS

A look at how our AI team has helped businesses and government bodies turn manual, time consuming work into conversations, automated pipelines and systems that run themselves. No mockups, no theory, just the AI solutions we have actually built and shipped.

8+

AI projects delivered

5+

Industries served

3

Government platforms live

WHAT OUR AI TEAM HAS BUILT

AI DEVELOPMENT GROUNDED IN REAL BUSINESS PROBLEMS

Every project on this page started with a specific, practical problem. A team spending hours searching for the right document. A citizen unable to reach a government office during working hours. A maintenance crew that could not inspect every road in the city. Our AI development work is built around understanding that problem first, then choosing the right combination of large language models, computer vision, voice technology or automation to solve it.

Below you will find case studies from enterprise knowledge management, conversational business intelligence, voice automation, computer vision and citizen facing government platforms delivered on WhatsApp. Each one includes the challenge we were asked to solve, the approach we took, the technology behind it and the impact it has had.

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CASE STUDIES AT A GLANCE

EIGHT PROJECTS, EIGHT DIFFERENT PROBLEMS

Jump straight to the project closest to your own situation, or read them in order below.

WHAT OUR AI TEAM HAS BUILT

SGG Enterprise AI Platform

A secure AI platform that lets Sanjay Ghodawat Group’s teams search, organise and query business knowledge in plain language.

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TRAVEL

AI Calling Agent for Tarzonway

A voice AI agent that confirms travel bookings over natural phone conversations, without a human on the line.

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BUSINESS INTELLIGENCE

AI Chatbot for Infinity

A conversational analytics platform that turns plain language questions into real time ERP insights.

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GOVERNMENT / SMART CITY

Pothole Detection & Ticketing System

A computer vision system that spots road potholes from images and video and raises repair tickets automatically.

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REAL ESTATE MEDIA

PNT Real Estate News Automation

An editorial automation platform that collects, rewrites, translates and narrates real estate news at scale.

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GOVERNMENT / CITIZEN SERVICES

AI WhatsApp Assistant, Indore Collector Office

A multilingual WhatsApp assistant that helps citizens find scheme information and application procedures.

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GOVERNMENT / MUNICIPAL SERVICES

AI WhatsApp Assistant, Mathura Municipal Corporation

A conversational platform where residents can check and pay property tax directly inside WhatsApp.

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GOVERNMENT / SMART CITY

AI WhatsApp Assistant, Gorakhpur Smart Civic Platform

A single WhatsApp platform covering parking, complaints, feedback and bus ticketing for city residents.

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WHERE WE WORK

INDUSTRIES WE BUILD AI SOLUTIONS FOR

Our AI project experience spans the following sectors, with more
added as new case studies are delivered.

Government and Public Sector

Smart Cities

Enterprise and Conglomerates

Travel and Hospitality

Real Estate and Media

Business Intelligence and ERP

COMMON QUESTIONS

FREQUENTLY ASKED QUESTIONS

What kind of AI projects does e.Soft Technologies work on?
Our AI team builds enterprise knowledge platforms, conversational chatbots, voice calling agents, computer vision systems, WhatsApp based citizen service assistants and content automation platforms. The case studies on this page cover each of these areas with real client and government projects.
Do you build AI solutions for government and public sector organisations?
Yes, we have extensive experience working with various government bodies to implement AI-driven citizen services and automation.
Can you integrate AI with our existing systems, such as ERP or Tally?
Absolutely. We specialize in connecting AI models with existing business software to provide real-time insights and automated workflows.
How long does it take to build a custom AI solution?
Timelines vary based on complexity, but most initial implementations take between 8 to 16 weeks from discovery to deployment.
Do you only build custom AI solutions, or do you have ready made products too?
We offer both. While we excel at bespoke development, we also have framework-based products that can be rapidly customized for specific needs.