e.Soft Technologies - Software Development Companye.Soft Technologies - Software Development Company
A multilingual WhatsApp assistant that helps citizens find government scheme information, required documents, and application steps, through menus or plain conversation, in Hindi or English.
Finding the right government scheme, document, or application procedure often meant a trip to the office, or being passed between departments. The Collector Office wanted an AI development services partner who could put that information directly into a channel citizens already use every day.
Menu driven workflows and natural language work side by side
The assistant works in both Hindi and English
Semantic search still finds the right answer for imprecise queries
Dedicated workflows cover transport, Aadhaar, revenue, and more
Stateful sessions keep conversational context throughout
Analytics logging supports ongoing service improvement